Frequently Asked Questions

Are there still tickets available and if so, where can I purchase them?

To purchase tickets in person visit the Auto Club Speedway Ticket Office (open Monday - Friday, 8:30 a.m. - 4:30p.m., closed holidays) located at the track at 9300 Cherry Avenue, Fontana, CA 92335.
To purchase tickets online, click here.
To purchase tickets over the phone, call the Speedway Ticket Office at 800-944-RACE (7223).

All fans, regardless of age must have an admission ticket to the Auto Club 400.

How do I get to and from Auto Club Speedway during race events? Where should I park at the Speedway? Are there trams?

Please make sure you view Auto Club Speedway's inbound traffic plan online by clicking here. Every vehicle entering Auto Club Speedway property on Sunday NASCAR Sprint Cup Series race days must have a parking pass. Passes are limited and will be distributed by the ticket office when tickets are purchased based on availability. Bus and limousine parking is located in 7A, just north of Gate 7 outside of Turn 1.

Guest Express Trams are also offered during all NASCAR Sprint Cup Series events at Auto Club Speedway. These trams will take guest to a variety of locations throughout the Speedway. This is a free service, compliments of Auto Club Speedway. The trams will run up until one hour past the checkered flag of each day's final race.

Are there RV accommodations at Auto Club Speedway? How do I get a spot?

Yes there are! There are approximately 1,800 infield reserved RV spaces, as well as an 500 additional RV camping spaces in our offsite camping area on Napa Street just west of Gate 5. To inquire about a spot for the upcoming race weekend, call 800-944-RACE (7223). For more information on camping rules, regulations, camping essentials, parking access and RV admission types, view our guest guide here.

I heard about a unique fan hospitality area where guests can hear from their favorite drivers. What is this area and where will it be?

The area is called the Budweiser Block Party. It is a unique way for fans to listen to their favorite Bud driver while they take part in a brief question and answer session before the race on Sunday. The cost for the area is $99 and includes a reserved grandstand ticket, food & beverage service, Pre-race Pit access, the Bud Girls, closed circuit televisions and so much more. Budweiser Block Party is located in the middle of the DiscoverIE FanZone. Party Zone guests must also have a valid grandstand ticket or infield wristband to enter the hospitality area.  For more information, click here.

How do I get into the pit and/or garage area for the races?

A Pre-Race Pit Pass is required for any fan to enter the pits. Pre-Race Pits close one hour prior to the start of the race. Guests must be 18 years or older to enter the pits Friday and Saturday of NASCAR. Guests 17 years old and under get in free for NASCAR Sunday when accompanied by an adult with a Pre-Race Pit Pass. Attire must remain appropriate for both a major sporting event and a family environment, but has been relaxed to include shorts, open-toed shoes, sleeveless blouses and skirts/dresses in the pits throughout the weekend.

Pit availability depends on track activity schedule. Pre-Race Pit Passes and other hospitality options are available through our box office and are included with the purchase of a Budweiser Block Party hospitality package. Call 800-944-RACE (7223) for more information.

NASCAR controls garage access on their race weekends, meaning Auto Club Speedway does not sell garage passes. Guests must be mindful of security and NASCAR officials while on pit road. 
 

What can I bring into the grandstands at Auto Club Speedway?

Approved Carry-in Items

Fans may enter Auto Club Speedway with:

• NEW FOR 2011 - fans may now carry in lightweight backpacks or daypacks similar to those used by school students no larger than 17 inches. 

• One soft side bag / cooler, no larger than 6x6x12 inches. Examples include: a soft side insulated cooler, a scanner bag, a fanny pack, a purse, a diaper bag, etc. This one bag may be carried in any manner, i.e. by handle, with shoulder straps, on a belt, etc. The soft side insulated cooler may contain ice.

• One clear plastic bag, no larger than 18x18x4 inches. To accommodate samples received and purchases made after fans have parked their cars. This one bag may be carried in any manner, i.e. by handle, with shoulder straps, etc. Clear plastic bags may not contain ice.

Note: Fans are allowed to bring in one each of the bags described above.

• NO hard-sided coolers (which have never been permitted at Auto Club Speedway), regardless of size, are allowed in the grandstands.

• Binoculars, scanners, headsets, cameras, not in a bag, worn separately over the neck or on the belt and seat cushions carried separately are also allowed.

• Seat cushion bags with compartments will be reviewed on an individual basis.

• Strollers are allowed in FanZone area only.

Note:  All items brought through a grandstand gate will be inspected.

Unauthorized Carry-in Items

The following may not enter the admission gates:

• Firearms, Fireworks, Alcohol (ABC File # 47-397398 Condition 4) and items restricted by Local, State or Federal laws.

• Hard sided coolers, thermos, freezer / ice packets and insulated cups of any size.

• Strollers, umbrellas, wagons, inline skates, skateboards, bicycles, scooters (motorized and/or manual), etc.

• Glass, aluminum and metal containers.

• Any bags, backpacks, or containers larger than the allowed size. Bags larger than 6x6x12 inch size will not be allowed inside the gates, this includes bags that are folded to fit the allowed size or placed into a clear bag.

• Pets (excluding properly identified ADA escorts).

None of the above restricted items may be left in or around the gate area. Please return items to your vehicle.  Auto Club Speedway reserves the right to refuse entry of any item deemed inappropriate.

It is race weekend and I don't know who to talk with to get help!

If you need help on any race weekend, you can visit any of our guest relations booths scattered throughout Auto Club Speedway, or call our Guest Services Hotline at 909-429-5616.

I lost something during the race weekend, who do I call to see if it has been found?

During race events, lost items, children or parents can be taken to, or claimed at, the Lost and Found Tents/Information Booths. Following all events, all unclaimed items will be held at the administration building for 30 calendar days. Guests who have lost an item may stop by or call 909-429-5000 to inquire about a lost item. After 90 days, items will be donated to a local charity.

What can I do to ensure my child does not get lost?

Auto Club Speedway offers Child I.D. Wristbands and it is highly recommended that parents take advantage of this free special child safety program by signing up their children (primarily for those 12 and under) for a wristband at a Guest Services Information Booth. Refer to the Guest Guide for more information.

Do you offer services for guests with disabilities?

Auto Club Speedway is proud to offer services for guests with disabilities. Those services include accessible seating, parking, transportation, elevators and ramps. For detailed information, please download our guest guide here.

What can I do if I am at a Auto Club Speedway event and I've locked my keys in the car or have a dead battery?

Auto Club Speedway partner, the Automobile Club of Southern California, offers complimentary services to Speedway guests on select race weekends. AAA can helped guests that are locked out of their cars or help jump start a dead battery. For assistance with dispatching a AAA service vehicle to your location, please call our Guest Services Hotline at 909-429-5616.

Is Auto Club Speedway, and different areas on Speedway grounds, available for rental? How do I find out what is going on at the Speedway besides major events?

Auto Club Speedway is proud to offer its world-class facilities to local groups and organizations, as well as the famous Southern California film and television industry. To contact the Speedway's track rental office call Brian Geye at 909-429-5651 or email at caoperations@autoclubspeedway.com.

For a list of upcoming track rentals that may be open to the public, please visit our track rental page on our website.

Please check our news section for weekend news and schedule information. For complete information on attending an event at Auto Club Speedway, download our Guest Guide here.

Emergency Services:

Auto Club Speedway does not have an emergency paging service; in case of emergency, guests may be contacted by calling 909-429-5000 from 8:00 a.m. to 5:00 p.m. Please have the party's name, ticket section, row and seat number or infield reserved RV site number. A Speedway representative will be dispatched to the location, and every attempt will be made to deliver the emergency message.

In the event of a real emergency during event weekends, the County of San Bernardino and Auto Club Speedway have developed a 24-hour system to work with the 911 system to allow for direct dispatch of emergency medical services. In the event of an emergency, a cell phone can be used to dial 911 to have services dispatched to your location. Be prepared to have location information ready, such as seat, row and section number or gate location. As with any 911 system, this must be an emergency.